FAQ: Using Our Website

General Questions

I cannot find something on your website. Where do I look now?

Each page has a search box at the top, in the menu bar; try that first.

You could also try our site map, which is an index to all the main pages of the website.

A search engine, like Google, could help you find it.

Some content is on our other websites; please see our “Other 3ABN Websites” FAQ for details.

What browsers are compatible with your website?

To view most of the website content, any recent browser will work, including Internet Explorer, Firefox, Chrome, or Safari. Some features, such as videos, require the Adobe Flash Player to be installed.

I want to watch 3ABN online. How can I do that?

Please see our “Watching or Listening Online” FAQ.

My browser says “Oops! This link appears to be broken”. What do I do now?

This error can be caused by the Google Toolbar, and can be triggered by slow loading times. It affects some people when they try to view our Schedules page. To fix it, follow these steps:

  1. At the top of your Internet Explorer window should be the Google Toolbar which says Google on the left side.
  2. On the right side of the toolbar is a button with the icon of a wrench , click it.
  3. A window should appear labeled Toolbar Options with several tabs on the left side.
  4. In the General tab near the bottom (you may have to scroll down) should be a section called Web-browsing tools.
  5. In that section should be approximately 4 check boxes. Uncheck the item labeled, “Provide Suggestions on Navigation Errors”.
  6. Click the Save button and then try visiting our Schedules page again.


When I print a page, I get a dark (black/blue) background, and can’t read the text. How do I fix that?

In your web browser’s printer settings, turn off the option to print background images. (These settings should be available through the print dialog box that appears whenever you click the print button or type Control-P (Windows) or Command-P (Mac) from our web page.) You should see in there a checkbox or on/off switch to disable printing of background images. Exactly where it is and what it looks like varies by browser and by printer driver software, but usually it is an option on the first page of the print dialog box.